Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of john payne

john payne

February 28, 2026

5  out of  5
rating by john payne
"I've had the best insurance services with Carl Henderson's Office at State Farm for over 30 years. I cover both home, Auto and Life insurance there. If you Need great Insurance quotes and services I highly recommend you to check out Carl Henderson at State Farm."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Edith Harris

Edith Harris

February 26, 2026

5  out of  5
rating by Edith Harris
"I've experienced great service with Carl & his staff always return calls very professional and on point in getting the job done I would definitely recommend his company."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Bernadine “Bunny” Amerson

Bernadine “Bunny” Amerson

February 26, 2026

5  out of  5
rating by Bernadine “Bunny” Amerson
"Carl Henderson is an amazing agent who handles business with his staff very efficient and on point in handling cases i definitely would highly recommend his company."
We responded:
"Thanks so much for the fantastic rating, Bernadine! We are so glad you had a positive experience with us here on State Farm Agent Carl Henderson’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Calvin Langford

Calvin Langford

February 24, 2026

5  out of  5
rating by Calvin Langford
"Carl Henderson and his entire staff-AMAZING!!! I’ve been a client 15+ years and EVERY year he reaches out to see if my needs have changed. Him and his team are very responsive, knowledgeable and most importantly trustworthy! Carl is the MAN for all your insurance needs."
We responded:
"Calvin, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Carl Henderson’s Team is just a call or email away!"
Profile photo of James Clemons

James Clemons

February 20, 2026

5  out of  5
rating by James Clemons
"Carl has represented my insurance needs for 3 decades. Hes the only agent I've ever had. Frankly, he's the only one I wanted. His knowledge and access has been vital to my peace of mind my entire adult life"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Carl Henderson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Matteson ."
Profile photo of Jasmine Kierra

Jasmine Kierra

February 19, 2026

5  out of  5
rating by Jasmine Kierra
"Agent, Tarrie Adams Was AMAZING!! She Was Open, Honest, And Helped Get Me The BEST RATE!! She Was Patient, Intuition, And Very Informative! I Was Nervous, But She Made Sure I Was Well Taken Care Of! Another Bonus: She Was Funny, Happy To Assist, And I Could Hear The Big Smile On The Phone! Thank You Again, Tarrie And State Farm! You Guys Are Awesome!!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Carl Henderson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Kim Robinson

Kim Robinson

February 12, 2026

5  out of  5
rating by Kim Robinson
"Carl and his agents are always professional and prompt quoting me the best prices for the services I need. Thank you guys for always being just a phone call away.!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Carl Henderson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Matteson ."
Profile photo of Angela Lara

Angela Lara

February 10, 2026

5  out of  5
rating by Angela Lara
"Great insurance agent and office staff! Everyone is friendly, helpful, and professional. They make everything easy to understand and always provide excellent service. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Angela! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Carl Henderson’s Team anytime."
Profile photo of giovanni kk

giovanni kk

February 5, 2026

5  out of  5
rating by giovanni kk
"10/10 Great Agent! Great staff! Great People! They are always there when I need them, they are all very professional and helpful.. Tarrie is fabulous she is always happy and her Vibes are amazing…"
We responded:
"Thank you so much for the 5-star rating, giovanni! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Aime Lopez

Aime Lopez

February 5, 2026

5  out of  5
rating by Aime Lopez
"I highly recommend Mr. Henderson's office for your insurance needs! He and his staff are very friendly and knowledgeable. Check them out!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of daniel aguilar

daniel aguilar

February 5, 2026

5  out of  5
rating by daniel aguilar
"I’ve had such a good experience with my State Farm agent and the staff. Everyone is super friendly, helpful, and easy to talk to. They always take the time to answer my questions and make things simple. It really feels like they care about their customers. Highly recommend!"
We responded:
"Thank you for your kind review of State Farm Agent Carl Henderson’s Team. We appreciate it! Thank you for the amazing review, daniel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Profile photo of Montrail Oliver

Montrail Oliver

January 27, 2026

5  out of  5
rating by Montrail Oliver
"Great services..they make sure your all covered with the best prices"
We responded:
"Wow, thank you for the 5-star review, Montrail! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Montrail, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Carl Henderson’s Team is just a call or email away! "
Profile photo of Jessica Perez

Jessica Perez

January 22, 2026

5  out of  5
rating by Jessica Perez
"I had a great experience working with Carl Henderson and his team member Tarrie at State Farm. They made the whole insurance process super easy and stress-free. Both Carl and Tarrie were really friendly, helpful, and took the time to answer all my questions without any pressure. What I appreciated most was how they listened to what I needed and helped me find the right coverage that fit my situation perfectly. They stayed on top of everything and made sure I understood all the details along the way. If you’re looking for an insurance team that genuinely cares about their customers and makes things simple, I definitely recommend Carl and Tarrie. They really went above and beyond to make sure I was taken care of! 😊❤️"
We responded:
"Jessica, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Jesken Wilson

Jesken Wilson

August 5, 2025

5  out of  5
rating by Jesken Wilson
"Alice was very helpful with both of my policies. Also very informative of information I need. Great staff."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Valencia Cole

Valencia Cole

July 30, 2025

5  out of  5
rating by Valencia Cole
"Carl Hendersonnis very patient and well informed. Very helpful with all your needs and concerns. I nightly recommend to utilize his expertise to help meet your goals and expectations!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Kim Cobb

Kim Cobb

July 22, 2025

5  out of  5
rating by Kim Cobb
"I have been a long time client of Carl Henderson. I’ve received excellent service and support throughout the years. Personable and concerned is how I would describe it. Thank you and your staff for everything! Looking for an agent? Reach out to Carl Henderson."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ana Velazquez

Ana Velazquez

June 30, 2025

4  out of  5
rating by Ana Velazquez
"La oficina estuvo bien informada y me ayudo cuando tuve una pregunta sobre la póliza de seguro de vida de mi hijo. Gracias Yolanda, por tu ayuda."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Profile photo of Tra Walker

Tra Walker

June 27, 2025

5  out of  5
rating by Tra Walker
"This state farm office is great they've been very helpful getting all my insurance needs all in one place great place for all your insurance needs thanks Mr Carl Henderson"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kimble Fair

Kimble Fair

June 27, 2025

5  out of  5
rating by Kimble Fair
"The staff always takes care of me Alice Robinson is the best"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Mariana

Mariana

June 19, 2025

5  out of  5
rating by Mariana
"I’ve had an outstanding experience with State Farm from the moment I signed up. Their customer service is top-notch—friendly, knowledgeable, and always willing to go the extra mile to answer questions or help with claims. The policy options were clearly explained, competitively priced, and tailored to my needs. I really appreciate how transparent they are about coverage details—no surprises or hidden fees. When I had to file a claim, the process was smooth, fast, and hassle-free. They handled everything professionally and kept me updated throughout. In a world where dealing with insurance can often be stressful, State Farm stands out for making things easy and stress-free. I feel genuinely valued as a customer and highly recommend them to anyone looking for reliable, honest, and responsive insurance services. 10/10 customer service Myrna is always so helpful. Love it here"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Sumya Garcia

Sumya Garcia

May 30, 2025

5  out of  5
rating by Sumya Garcia
"I love this insurance company and the workers, they are all so nice and sweet. Very helpful as we’ll definitely recommend for an insurance company!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Adryanna Mota

Adryanna Mota

May 29, 2025

5  out of  5
rating by Adryanna Mota
"Very attentive and helpful, great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of DONT OPEN THE DOOR

DONT OPEN THE DOOR

May 29, 2025

5  out of  5
rating by DONT OPEN THE DOOR
"Best insurance company out there!!! Helped quickly and efficiently. Help me out in no time!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Oluwatosin Adeeso

Oluwatosin Adeeso

April 15, 2025

5  out of  5
rating by Oluwatosin Adeeso
"have been with Carl Henderson (State Farm Insurance) for 3 years now, there are customers service is awesome,, Terrie will always give you the best quote...so pleasant and calm.. I will surely recommend State Farm to friends and family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Erin

Erin

April 3, 2025

5  out of  5
rating by Erin
"I needed to get a quick quote on a new, big purchase. I spoke to Tarrie and let me tell you, she was amazing. Her patience, knowledge, and warm telephone presence let me know that I'd be in good hands. On top of that, their quote was very reasonable. I'm so glad I found them at the right time. Choose this branch and you can't go wrong."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."