State Farm® Insurance Agent Carl Henderson

"have been with Carl Henderson (State Farm Insurance) for 3 years now, there are customers service is awesome,, Terrie will always give you the best quote...so pleasant and calm.. I will surely recommend State Farm to friends and family."

"I needed to get a quick quote on a new, big purchase. I spoke to Tarrie and let me tell you, she was amazing. Her patience, knowledge, and warm telephone presence let me know that I'd be in good hands. On top of that, their quote was very reasonable. I'm so glad I found them at the right time. Choose this branch and you can't go wrong."

"Carl Henderson has been my insurance man at least 20 years. His office staff is always friendly and helpful along with being prompt if you ever need anything like quotes, changes, insurance cards ect... They always return phone calls in a timely manner and are knowledgeable. Through the years my family has had a few claims and we have always been able to get in touch with Carl for guidance in resolving the matter. Recently I was rear ended. My car was in the shop for 5 months. Carl referred me to a collision company that I can not stop raving about and he went above and beyond helping me secure a vehicle to drive during this period. He checked in, kept me updated and always knew the status of every part order and how soon the car would be fixed. He maintained a consistent relationship with the collision company which translated to them treating me well. Professionalism in abundance. I would highly recommend the State Farm office of Carl Henderson."

"I’ve been insured with State Farm for the past two decades or more. I’m confident that if I have a claim or any other issues that it will be taken care of."

"I contacted Carl Hendeson's State Farm Agency, to get a quote for life insurance for my grandson, the young lady I spoke with was very professional, and knowledgeable about their various insurance policies, she answered all my questions, and took the time to explain, so that I understood what the policy in telled. I would refer this office, for all your Insurance needs."

"Carl and his staff (Tarrie) were so helpful with helping our family get life insurance protection for our children. They weren’t pushy and took the time to answer all of our questions. Thank you for your professionalism and excellent customer service."

"I had a great experience with them for my renters insurance! The process was quick, easy, and affordable. Their team was super helpful in answering all my questions!"

"My experiences with Tarrie are always wonderful, she’s extremely communicative and always ready to answer any questions i may have, leaving no stone unturned. She’s a great representation of the company’s values."

"Thank you for your continued services over 30 years. We have always been blessed by our relationship with you, and we continue to look forward to the many years to come. Many blessings to Carl Henderson and State Farm from Tyrone & Guineivere Thomas."

"Had nothing but great service from Tairrie she's a great person and she help me through all the decisions are made for the insurance company she's great!"

"My experience with Carl Henderson and Tarrie has been wonderful. They are professional, prompt, and very informative of the polices available. I would recommend this office to anyone looking for car or home insurance. Excellent service. Katherine Tobias oj"

"It has been a pleasure doing business with Start Farm Insurance Agent Carl Henderson and his agency representatives. Janice S."

"Thank you for the last 20+ years of service. Your team is knowledgeable and helpful whenever I have an insurance question."

"Thank you for the best service ever. Especially during times like now when its so hard to get good service. And, Thank you all so much for my calendar every year they get better. You guys made our year with this one and our family and friends love it. Thank you from: The Davis Family"

"Tarrie from the State Farm staff provided very good customer service and helped me secure the best insurance for my home."

"The agents responded to my inquiry very promptly and sent everything I needed to know within an hour of my first call. I appreciate the speed of service"

"I love the State Farm insurance and staff, they were great 👍 keep up the good work 👏 💯"

"Carl Henderson has been working with my family since I was a preteen girl. We have watched each other grow up. Carl and his team are very efficient and helpful. They are always ready to answer your questions and address any concerns you present. I never had any problems with claims. They have maintained a good business relationship with me even after my parent's (their original clients) deaths. They are an awesome team of people at the office of Carl Henderson State Farm Agent in Matteson Illinois(right across from the Metra electric stop:⁠-⁠)"

"Great customer service. Tarrie was very friendly and extremely helpful. I highly recommend this agency."

"Carl has been my agent for 30 years..he is very helpful and professional..his staff Terrie and Yolanda are the best..they have always been kind and pleasant when ever I call with my concerns and questions..I would recommend Carl and his staff to anyone who may need their services..LIKE A GOOD NEIGHBOR ..STATE FARM IS THERE!!!"

"Like a good neighbor state farm was there!"

"Working with Carl Henderson and his team at State Farm has been seamless and easy. They provided me with excellent customer service and rates that matched my budget! The constant communication about what I needed for car insurance, and working with me to make sure I had what I needed is greatly appreciated. Would recommend them over and over again."

"Amazing communication, great services and highly recommend State Farm over any other brand."

"The service at State Farm is exceptional. Very responsive and positive. We’ve had State Farm auto and home insurance for decades and have always been impressed."

"I've been dealing with this agency for a while I've referred several different people, but recently they dropped the ball i called in on August 9th 2023 to get my new Madza truck insured I gave all the information they would need they said everything was good and that my insurance cards would be in the mail. Fast forward to today they didn't have my new car insured and was still billing me for a car they knew I no longer had because I came in and talk to Yolanda and told her to suspend my insurance after the rental was returned until I got my new car. She says it will take a week for a new quote and so now here I am with no insurance and she doesn't want to refund me for my payment I made on a car I no longer have but will apply to the new insurance. Terrible business and the rates continue to go up. Very disappointing"