State Farm® Insurance Agent Carl Henderson

"It has been a pleasure doing business with Start Farm Insurance Agent Carl Henderson and his agency representatives. Janice S."

"Thank you for the last 20+ years of service. Your team is knowledgeable and helpful whenever I have an insurance question."

"Thank you for the best service ever. Especially during times like now when its so hard to get good service. And, Thank you all so much for my calendar every year they get better. You guys made our year with this one and our family and friends love it. Thank you from: The Davis Family"

"Tarrie from the State Farm staff provided very good customer service and helped me secure the best insurance for my home."

"The agents responded to my inquiry very promptly and sent everything I needed to know within an hour of my first call. I appreciate the speed of service"

"I love the State Farm insurance and staff, they were great 👍 keep up the good work 👏 💯"

"Carl Henderson has been working with my family since I was a preteen girl. We have watched each other grow up. Carl and his team are very efficient and helpful. They are always ready to answer your questions and address any concerns you present. I never had any problems with claims. They have maintained a good business relationship with me even after my parent's (their original clients) deaths. They are an awesome team of people at the office of Carl Henderson State Farm Agent in Matteson Illinois(right across from the Metra electric stop:⁠-⁠)"

"Great customer service. Tarrie was very friendly and extremely helpful. I highly recommend this agency."

"Carl has been my agent for 30 years..he is very helpful and professional..his staff Terrie and Yolanda are the best..they have always been kind and pleasant when ever I call with my concerns and questions..I would recommend Carl and his staff to anyone who may need their services..LIKE A GOOD NEIGHBOR ..STATE FARM IS THERE!!!"

"Like a good neighbor state farm was there!"

"Working with Carl Henderson and his team at State Farm has been seamless and easy. They provided me with excellent customer service and rates that matched my budget! The constant communication about what I needed for car insurance, and working with me to make sure I had what I needed is greatly appreciated. Would recommend them over and over again."

"Amazing communication, great services and highly recommend State Farm over any other brand."

"The service at State Farm is exceptional. Very responsive and positive. We’ve had State Farm auto and home insurance for decades and have always been impressed."

"I've been dealing with this agency for a while I've referred several different people, but recently they dropped the ball i called in on August 9th 2023 to get my new Madza truck insured I gave all the information they would need they said everything was good and that my insurance cards would be in the mail. Fast forward to today they didn't have my new car insured and was still billing me for a car they knew I no longer had because I came in and talk to Yolanda and told her to suspend my insurance after the rental was returned until I got my new car. She says it will take a week for a new quote and so now here I am with no insurance and she doesn't want to refund me for my payment I made on a car I no longer have but will apply to the new insurance. Terrible business and the rates continue to go up. Very disappointing"

"Our family has been cared for by Carl Henderson's staff since the late 70's. Always excellent service & personal care!"

"I am a new customer and the service I received was wonderful! The quote for my insurance needs was much lower than I was currently paying and they made the switch extremely easy. I am very pleased with them."

"Carl Henderson and staff are awesome!!! I have been with them since I started driving at 16 years old!! They have helped me with all of my insurance needs!! Staying with them for life!! Thank you for your impeccable sevices!!!"

"I would like to say the Carl Henderson State Farm office is the absolute best I have had the pleasure of being a customer since 1980s and I can that they are knowledgeable, very attentive, very professional, and they stay with you from the beginning to the end I’ve never say that had a request that wasn’t fulfilled. . I’m very grateful for the service they provide the community with love and care. State Farm treated me like family and I’ll never leave them."

"I have been a customer of Carl Henderson since 1996 I have received 1000 percent satisfaction from he and his entire staff, they are responsive in a timely manner, they follow up right away they provide me with OUTSTANDING CUSTOMER SERVICE and I love how they reach out from time to time to see if they can be of further assistance and if they can improve my services that I receive from them I HIGHLY recommend Carl Henderson office tell him Anita G. sent you!"

"Agent Henderson and his team are very professional and knowledgeable. Tho location of the office is very easy to find."

"I highly recommend Carl Henderson’s State Farm Agency and have been a lifelong customer. Carl and his amazing team provide excellent customer service and education about available policies and services. Keep up the good work!"

"My family has been with Carl Henderson since the 90s for all of our insurance needs. He provides excellent service every time and is always prompt, polite, and professional. Thanks Carl!"

"Just recently I became a client at Carl Henderson State Farm Agency. Best move I've ever made. Since Day 1 I've received the best customer service a client could ask for. Specifically, Latrese Lewis one of the agents there has phenomenal customer service! I highly recommend this office for all of your insurance coverage needs."

"I've been working with them close to 30 years one phone call and there on top of whatever I need highly recommended"

"Latrese is the most helpful insurance agent I’ve dealt with.She is honest and up front with all our concerns,the agency actively looks for the best rates and always looks out for the customer.If she can’t offer anything better she always lets you know. Latrese cares for the customer and goes above and beyond for us."